Online shop of printed and electronic publications "INFORM-SYSTEMA"
Scientific and Production Amalgamation "INFORM-SYSTEMA" is glad to offer a new Online Service for distribution of Russian information resources in printed and electronic formats. It is designed as an Online Store that provides the opportunity to:
Our catalogues include over 3 500 information resources and are constantly being complemented and updated.
If you can't find the resource you need in the catalogue please contact us. We will try our best to implement your individual order.
At present our Online Store targets foreign customers looking for Russian information resources. Payment is accepted in USD. In the future we are planning to provide our services to Russian customers as well.
Ordered and purchased printed publications are sent to customers by post (periodical publications are delivered according to their release schedule). Information on postal deliveries is provided in the notifications in Personal Areas of customers. Notifications can be additionally sent by email.
The publications are distributed as downloadable files in the following formats:
Formats in which particular information resources are distributed depend on:
Files of non-periodical electronic publications are stored in our Online Repository. Download links are sent to customers in notifications that can be viewed in their Personal Areas on the site. Notifications can be additionally sent by email.
If the Publisher has not provided an electronic version but authorizes the Distributor to create one from the printed version, the Customer is offered to purchase an electronic version created by the Distributor or to order it to be created. This offer is subject to the following conditions and possibilities.
A periodical electronic publication subscribed to is distributed in one of the following ways as defined by the Publisher:
In the first case when new editions (issues) are published, subscribers receive notifications accessible from their Personal Areas containing URL addresses to download files from our Online Repository. In the second case periodical electronic publication is stored on the Publisher’s server in a format designed for online access. Subscribers receive notifications accessible from their Personal Areas containing information to access editions (issues) of the publication through an external web-service of the Publisher (login and password for specific editions or for the whole subscription). Notifications can be additionally sent by email.
Downloadable periodical electronic publications are provided in formats defined by their respective publishers (normally in PDF). Subscriber does not have the opportunity to choose the format. Online publications are provided in formats supported by a typical web-browser.
If the Publisher does not provide an electronic version but authorizes the Distributor to create one from printed editions of the publication, the Subscriber can order electronic versions of editions (issues) in PDF format (page-by-page image) created by the Distributor. When new editions are published, their electronic versions created by the Distributor are offered for download from our Online Repository.
Those can be purchased in the same manner as non-periodical electronic publications. Electronic version of a periodical publication edition can:
Electronic versions of editions (issues) of periodicals provided by publishers are offered in formats of their choice (normally in PDF). Distributor creates electronic versions in PDF (page-by-page image). Customer does not have the opportunity to choose a format.
Downloadable editions (issues) of periodical publications are stored in our Online Repository. Their addresses are sent to customers in notifications accessible from their Personal Areas. Notifications can be additionally sent by email.
There are three payment options:
Bank transfer takes a relatively long time (3 days or more) and can be subject to fees charged by the Bank. Detailed information on applicable conditions can be acquired in respective bank facilities.
Transfers through e-commerce payment systems are normally received in real-time (i.e. on the day they are sent).
Order processing starts as soon as the payment is credited to our account.
A copy of a non-periodical publication or of an earlier published edition of a periodical is sent to the Customer by post within 3 (three) working days after the day of payment receipt.
A notification containing information for access to a non-periodical electronic publication or an electronic version of an earlier published edition of a periodical is sent to the Customer not later than 3 (three) working days after the day of payment receipt.
Creation of electronic versions of publications upon request is performed within timeframes indicated in the catalogue.
Editions of periodic publications in printed and electronic format are processed and sent to customers as they are received from publishers.
Time of delivery of printed publications depends on post and customs. We do not exert any influence on these services.
To place an order it is necessary to register an account in our Online Store. A registered User is required to sign in.
To access the registration page please click the “Sign in” button in the right upper corner of the homepage and then click the “Registration” button in the “Sign in” pop-up window. On the page that will appear you will be required to provide your login, existing email, password, first and last names, as well as to choose your region (Europe except Germany; Germany; Other Countries). A message with a link to activate the new account will be sent to the email you provided.
The region defines the cost of delivery of printed periodical publications. The region selected during the registration process cannot be altered later..
To sign in please click the “Sign in” button in the right upper corner of the homepage and then enter your login and password in the “Sign in” pop-up window. After you sign in, the “Sign in” button will be replaced with the Username button which shows a menu allowing access to the Cart and to the Personal Area pages: User’s profile, list of orders and the Cart.
Once signed in a User is able to place orders, pay for them through e-commerce services, receive notifications on order processing (including those containing links to electronic resources), exchange messages about orders with the Online Store managers, edit his or her User’s profile. To sign out use the “Sign out” menu option which can be accessed by clicking on the Username button in the right upper corner of the page.
Catalogues of the Online Store contain descriptions of the information resources we offer. To access the catalogues please use the hyperlinks in the left part of the homepage. They lead to catalogues of the main categories of information resources:
A classifier for the chosen category of information resources is shown in the left part of the catalogue page. It allows working with specific groups of items under a given heading. To sort through resources of interest please also use:
The number of descriptions of information resources per page is adjusted by choosing one of the following: show 10, 20, 30, 50, or 100 descriptions per page.
While browsing the catalogue, short descriptions of information resources. are displayed. “Show more” button launches a page with full description of the resource. The right part of that page contains buttons that show:
Clicking one of those buttons will place the respective offer into the Cart.
Prices for printed editions include their delivery cost. Since the cost of delivery of printed periodical publications depends on the Customer’s Region of residence, the final prices for them are shown after User signs in.
An Order can contain many information resources (purchased copies and/or subscriptions), all of which are billed together. To simplify registration and processing of orders it is recommended not to place together printed and electronic resources as well as non-periodical and periodical resources. These categories of resources should be ordered separately.
To access the Cart a respective option should be used from the menu, launched by the Username button in the right upper corner of the page. The Cart page gives the possibility to:
Subscription to a periodical publication can be purchased starting from the nearest subscription period available. It can last for 3, 6 or 12 months. Beginning of a subscription period depends on the current date and the publication’s frequency. Beginning of a subscription period is determined by the system and cannot be changed by the Customer.
The “Recalculate” button allows recalculating the total cost. As a result positions that were checked are removed from the order.
To return to the catalogues please press the “Continue shopping” button.
The “Purchase” button opens the order completion page, where it is required to:
First name, last name, email address and phone number are automatically copied to the order description from the User’s profile. This information can be then edited in the order description.
The “Confirm order” button registers the order in the system. The list of orders being processed is shown in the User’s Personal Area. Description of an unpaid order contains the “Make payment” button in the right bottom corner:
An order can be paid either immediately after placement or later on from the Personal Area.
It is recommended to pay for orders within 7 (seven) days after their placement. Orders not paid for within the specified period can be deleted by our managers.
Personal Area includes User’s Profile and Orders Management page.
To access the Profile please choose the “Profile” option from the menu launched by the Username button in the right upper corner of the page. Profile sections can be accessed by clicking the hyperlinks in the left part of the screen. The Profile allows filling in and editing User’s personal information and service operation parameters:
The Orders Management page allows showing two lists of orders: orders in process and archived orders. You can switch between the two by using hyperlinks in the left part of the page.
List of Orders can be sorted by date or by total cost. Every order contains information on its date, number, total cost, method of payment, information resources ordered, and processing status.
The “Show more” button opens the order description. showing contents of the order as a table, where every item (of an information resource) lists its name, type, number of copies, format of electronic publication, subscription period (starting month and duration), price per copy, total amount due for all copies. Titles of information resources are presented in the table as hyperlinks leading to the corresponding descriptions in the catalogue. Under the table you can find the total cost of the order. If the order is not paid for yet, the “Make payment” button is shown below.
To the right of the number and date of the order the “Notifications” and “Messages” buttons are located. The first button opens the window of notifications that are sent to the Customer by managers and the system and show order processing status and relevant events. Each notification begins with date and time and gives brief information on the event, e.g. order placement, payment receipt, sending printed materials by post, upload of an electronic resource to the Online Database etc. Notifications contain links to electronic versions of information resources, placed in our Online Database or on external web-servers, as well as the access parameters (logins and passwords).
The “Messages” button opens the window of messages, which the Customer and the Online Store managers can exchange. The messages are shown in the window opposite one another. To create a message, please click the “Compose” button, type the text in the field, specify the subject and click the “Send” button.
Notifications and messages are related to the current order so their content is limited by its context. When the necessary parameters are set in the User’s Profile, notifications and messages are sent to his or her email.
The list of orders in process contains the “Send to archive” button which is placed to the left of the “Show more” button. It transfers an order description to the archive list.This option helps avoid cluttering the current list with old orders that have already been fulfilled and thus present no interest to the Customer. Description of an order transferred to the archive list does not contain the buttons to open notifications and messages windows or to make payment. An order cannot be returned to the current list from the archive list.
An order can be cancelled if its processing was not started.
To cancel an order and have the payment returned please contact managers of our Online Store via email (Click here to show e-mail address) indicating the order’s number.
You can send your questions, comments and suggestions to our email: (Click here to show e-mail address).
To clarify any issues related to specific orders it is recommended to contact managers of our Online Store through the messages window accessible from the order description.
Contact phone in Moscow: +7(499)122-6411 (Monday to Friday from 10.00 am to 6.00 pm).
